Privacy Policy
5HATS (“5HATS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit 5hats.ai, use our website tools and diagnostics, contact us, register for an event or workshop, or otherwise interact with 5HATS.
Information We Collect
Information You Provide to Us
We may collect information you choose to provide, including:
- Your name and email address
- Business or company information
- Information submitted through contact, inquiry, registration, or booking forms
- Responses you provide through tools such as the AI Leverage Map
- Information you provide when requesting an AI Audit, workshop, AI system build, Studio project, or other 5HATS service
- Communications you send to us
- Payment and transaction information when purchasing a service, where applicable
Payment information may be processed by third-party payment providers. 5HATS does not need to receive or store your complete payment card information when transactions are handled by those providers.
Please do not submit passwords, financial account credentials, health information, government identification numbers, or other highly sensitive personal information through general website forms or the AI Leverage Map.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through website infrastructure, cookies, or analytics technologies.
This may include:
- IP address
- Browser and device information
- Operating system
- Pages viewed and interactions with the site
- Referring website or source
- Approximate geographic location derived from IP address
- Date, time, and duration of visits
- Technical information used for security and website performance
Where required by applicable law, we will provide appropriate choices before using non-essential cookies or similar tracking technologies.
How We Use Information
We may use information we collect to:
- Operate, maintain, and improve the 5HATS website
- Provide website tools such as the AI Leverage Map
- Generate or deliver information you request
- Respond to questions and inquiries
- Schedule meetings or consultations
- Provide workshops, audits, AI systems, Studio projects, and other services
- Communicate with prospective and existing clients
- Send marketing or educational communications where permitted by law
- Understand how visitors use the website
- Improve our services and customer experience
- Detect fraud, abuse, security issues, or technical problems
- Comply with legal obligations and protect our rights
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
AI and Technology Providers
5HATS builds and works with artificial intelligence and other technology systems.
When necessary to provide a service, information may be processed using third-party technology, infrastructure, automation, analytics, hosting, communication, or artificial intelligence providers.
We use service providers only where reasonably necessary to operate our business, website, or services.
Because AI systems can involve third-party technology providers, clients should not provide confidential, regulated, or highly sensitive personal information for processing unless its use has been specifically agreed upon as part of a 5HATS engagement.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
Different categories of information may be retained for different periods depending on their purpose.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live, applicable law may provide rights concerning your personal information.
These may include the right to request:
- Access to personal information we hold about you
- Correction of inaccurate information
- Deletion of certain information
- A copy of certain information
- Information about how your data is used or disclosed
- Withdrawal of consent where processing is based on consent
- Opt-out rights for certain types of data processing
To make a privacy request, contact us using the information below.
We may need to verify your identity before completing certain requests.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Their privacy practices are governed by their own policies, and 5HATS is not responsible for the privacy practices or content of third-party services.
Children’s Privacy
The 5HATS website and services are intended for businesses and adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13 through this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When we make material changes, we will update the effective date shown at the top of this page and provide additional notice when required by law.
Contact Us
Questions or requests regarding this Privacy Policy may be sent to:
5HATSAI Command Center LLCEmail: privacy@5hats.ai